Our rates and shipping conditions

Delivery

Your order can be delivered to the address of your choice or collected directly from Tain l'Hermitage at our cellar located

7, Quai Arthur Rostaing

Withdrawal times:

Tuesday to Saturday from 10 a.m. to 12:30 p.m. and from 2:30 p.m. to 7 p.m.

Or

METROPOLITAN FRANCE:
1 to 3 bottles = €13 incl. VAT
4 to 6 bottles = €18 incl. tax
7 to 12 bottles = €23 incl. VAT
13 to 18 bottles = €30 incl. VAT
19 to 24 bottles = €33 incl. VAT
+ 24 = €33 incl. VAT

Free shipping from 210 € incl. VAT

Other countries: contact us caveau@ferraton.fr

DELIVERY INFORMATION:

We guarantee you a quality and secure delivery with the possibility of making an appointment with the carrier (UPS, GEODIS, STEF, FEDEX, etc.) in order to collect your package in person.

Upon delivery and before signing the delivery note, make sure to check the general condition of the boxes, bottles and the completeness of your order. In the case of delivery on a pallet, make sure to check the integrity of the protective film and the warranty strips.
 
In case of breakage or missing bottles, you must write "reservations issued" + stipulate the reference(s) (the name of the wine) and the number of bottle(s) concerned on the delivery note. Remember to take photos .

You can also refuse delivery.

The carrier will send us the information within 48 hours. At the same time, you can send us the photos and information by email to caveau@ferraton.fr